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Sep 23, 2025
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COMM 355 - Conflict Management
3 Credit(s)
This course examines the role of communication in the effective management of conflict. The course examines conflict in various contexts: intrapersonal, interpersonal, group, organizational, national, and international. Students are also introduced to basic mediation topics, gendered communication, intercultural communication, and nonverbal communication.
Prerequisite(s): 45 credit hours or permission of instructor.
General Education Course - Liberal Arts Core - Social Science
Course Frequency: ALT S (even years)
Grading Method: Student option.
Learning Outcomes:
- Comprehend the major theoretical perspectives about conflict management.
- Appraise conflict management styles and tactical tendencies.
- Value multicultural perspectives regarding conflict management and negotiation.
- Practice open communication through the use of effective and competent communication skills that leads to a safe environment.
- Recognize the importance of competent interpersonal conflict management skills in organizational and interpersonal communication environments.
- Apply course concepts and theories to “real life” situations through exercises and in class assignments and activities.
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